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jdkk Privacy Policy

Q: How do I view or delete my data?

Email us at support@jdkk.run or use the 24/7 Live Chat on the platform. Requests to view, correct, or delete data will be handled as quickly as possible. If any data cannot be deleted due to legal requirements, we will explain that clearly.

A transparent policy document explaining how your data is collected, used, and protected on this platform.

Last Updated: 29 October 2026

Protecting the personal data of every player who uses jdkk's services is one of our core responsibilities. This Privacy Policy ("Policy") explains the types of data we collect through the website https://jdkk.run ("Platform"), how we handle it, and the circumstances under which it may be shared with third parties.

By continuing to use the platform, you are considered to have agreed to the terms set out in this policy. If you have any questions about the policy, you can contact us at [email protected].

Policy Contents

Types of data we collect
How we collect data
Purposes for using data
Data retention period
Sharing data with third parties
Cookies and Tracking Technologies
Players' Data Rights
Protection of Minors
Data Security Measures
Changes to This Policy
Contact Us
Frequently Asked Questions

1. Types of Data We Collect

To operate jdkk platform services, we need to collect various types of player data. These include —

a. Data Provided Directly

Name, date of birth, and contact details (email address)
Data you provide yourself when opening an account
Payment data related to deposit / withdrawal transactions
Player preferences and settings
Messages sent through customer service Live Chat or email

b. Automatically Collected Data

IP address, browser type and version
Device type, operating system
Date, time (MMT) and duration of site visits
Pages viewed and clicks made
Session and game history records

c. KYC (Player Verification) Data

When verifying a player's identity for financial services, we may request valid supporting documents such as a national ID card photo. This data is stored solely for KYC compliance and anti-money laundering purposes.

2. Methods of Data Collection

We obtain data through the following methods —

Direct input — when filling in forms during account registration and during deposit / withdrawal transactions
Cookies and tracking pixels — to record browsing behaviour on the platform
Server logs — for communication security and troubleshooting
Activity records — game history, bonus transactions
Customer service — communications via Live Chat and email

3. Purposes for Using Data

jdkk uses collected data only for the following purposes —

To open and manage accounts
To handle deposit and withdrawal transactions
To provide players with bonuses and promotions
To provide 24/7 customer service
To maintain platform security and protect against money laundering and fraud
To provide Responsible Gaming services
To carry out data-based analysis for service improvement
To send players service-related notifications (bonus alerts, account notifications — you may opt out at any time)

We will not use players' data for purposes unrelated to those stated in this policy.

4. Data Retention Period

We will retain player data only for as long as necessary to fulfil the stated purpose and to meet legal obligations.

a. Account Data

Retained for the entire period the player's account remains open. After account closure, financial records may be kept for the required period (typically five to seven years).

b. KYC Data

Data related to KYC verifications will be retained for as long as required to meet financial regulatory requirements and anti-money laundering obligations.

c. Marketing Data

If a player opts out of marketing communications, we will stop using their data for this purpose as soon as reasonably possible from the date of opt-out.

5. Data Sharing with Third Parties

jdkk does not sell players' personal information. However, data may be shared in circumstances that meet the following conditions —

Service providers — organisations handling payments (KBZPay, Wave Money, AYA Pay, bank transfers) and software services — bound by contract to operate only in a manner consistent with our privacy policy
Legal & Security — matters required under applicable law, and anti-money laundering actions
Protection Purposes — fraud checks and site security operations
With Player Consent — categories the player has agreed to in advance

All third-party service providers who share data with us must have privacy policies in place that are consistent with this policy.

6. Cookies and Tracking Technologies

Our platform uses the following types of cookies —

a. Strictly Necessary Cookies

These cookies are essential for the platform to function correctly. Cookies such as session cookies and authentication tokens fall into this category. If they are disabled, the service will not be able to operate.

b. Functional Cookies

Used to remember player preferences (such as language selection). They disappear once the session ends.

c. Analytics Cookies

These cookies help us understand how players use the platform so we can improve the service. Data collected is handled in aggregated form that cannot be used to identify individual players.

You can disable certain cookies through your browser settings. However, please note that disabling strictly necessary cookies means you will not be able to access the full service.

7. Players' Data Rights

jdkk players have the following rights regarding their data —

Access — you can request to view what data we hold about you
Correction — you can request that inaccurate data be corrected
Deletion — you can request deletion of data that does not conflict with current legal obligations
Restriction — you can request that we limit how your data is handled
Portability — you can request a copy of your data held by us in a standard file format
Objection — you can opt out of marketing communications at any time

To exercise these rights, email us at [email protected]. We will respond to your request as soon as possible from the date it is received.

8. Protection of Minors

jdkk services are intended for players aged 21+ only. Players under 21 are strictly prohibited from opening an account or using the service.

If a player is found to be under 21, their account will be closed immediately and any funds involved will be handled in accordance with our policy.

If you discover that a minor has been using our service, please contact us immediately at [email protected].

9. Data Security Measures

Our platform has the following technical and operational measures in place to protect player data —

SSL/TLS encryption (Secure Socket Layer) — all data transmissions are encrypted
Database encryption — sensitive data is encrypted at rest
Access controls — only staff who need it are permitted to access player data
Firewall and intrusion detection systems
Regular security audits
Staff training on privacy protection and data handling

In the event of a data breach, we will act immediately to address it and will notify affected players as required.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected by updating the "Last Updated" date at the top of this policy.

For significant changes, we will notify players in advance via an in-account notification or email. Continued use of the platform after changes have been made will be taken as acceptance of the updated policy.

We also expect players to review this policy from time to time.

11। Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding personal data, you can contact the jdkk Data Protection Officer through the following methods —

Email — [email protected]
Live Chat — Myanmar-language Live Chat service available on the platform 24/7

jdkk will handle players' privacy-related inquiries and personal data requests as quickly as possible.

What You Should Know About Privacy Protection

jdkk uses player data only for account management, handling deposits and withdrawals, providing bonuses and promotions, delivering 24/7 customer support, and maintaining platform security. Data will never be used for any purpose not stated in this policy.

jdkk never sells player data. We share it in limited amounts only with payment service providers such as KBZPay, Wave Money, and AYA Pay when needed to process transactions. All such partners are contractually bound to handle data in line with our policy.

Data is kept for as long as the player's account remains open. After an account is closed, financial records and KYC data may be retained for as long as required by applicable law. This is done to meet anti-money laundering and other legal obligations.

Email us at [email protected] or use the 24/7 Live Chat on the platform. Requests to view, correct, or delete data will be handled as quickly as possible. If any data cannot be deleted due to legal requirements, we will explain that clearly.

Analytics cookies can be turned off. However, if essential cookies related to sessions and authentication are disabled, core services such as account login and deposits/withdrawals will not function properly. Essential cookies must be enabled to use the platform fully.

Yes. All deposit and withdrawal transactions are protected with SSL/TLS encryption. Payment partners including KBZPay, Wave Money, AYA Pay, and bank transfer providers operate their own security systems, and jdkk contractually requires them to act in line with our policy.

For significant changes, jdkk will notify players in advance via an in-account notification or email. Policy changes can also be checked using the "Last Updated" date at the top of this page. Players are encouraged to review this policy from time to time.